Cancellation and Refund Policy
Home – Cancellation and Refund Policy
At The Marketing Wizardz, we are committed to providing high-quality Local SEO services to help you grow your business. We understand that sometimes circumstances change, and we aim to offer flexibility while ensuring clarity regarding cancellations and refunds.
Cancellation Policy
Service Cancellation: You can cancel any ongoing services by submitting a request to us via email or phone. Cancellation requests must be received at least 5 business days before the next scheduled service to avoid additional charges.
Early Termination: If you decide to cancel before the completion of your contract or agreed-upon service period, we offer a prorated refund based on the work that has been completed. A cancellation fee of 10% of the total service fee will apply.
Refund Policy
Full Refund: We offer a full refund for services that have not yet been delivered or initiated. If no work has been started, we will issue a refund in full upon cancellation.
Partial Refund: If you are unsatisfied with the service delivered, please contact us within 7 days of receiving the service. We will review the situation and may offer a partial refund or additional services at no extra charge to resolve the issue.
Non-refundable Services: Certain services, such as digital products or recurring monthly services, are non-refundable once delivered or activated.
How to Request a Cancellation or Refund
To request a cancellation or refund, please contact us via:
Please include your service details, order number, and reason for cancellation or refund request.